Anchita Mehta 30 September,2024
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Equip your business with ERP solutions for your online FMCG business - Customer Satisfaction is Everything.

100+

Successful FMCG projects

12+

Years In FMCG Tech Solutions

Challenges Faced by FMCG Industry

At Master Software Solutions, we understand the intricacies of FMCG businesses and provide advanced FMCG software solutions to improve operational efficiency and agility.

Challenges

Stock Management and Control

  • Maintaining optimum stocks
  • Inventory turnover management
  • Dealing stockouts and overstocking

Supply Chain and Logistics Issues

  • Supplier management issues
  • Ensuring timely deliveries
  • Dealing with supply chain disruption

Meeting Evolving Customer's Demands

  • Providing an omnichannel shopping experience
  • Personalizing customer experience
  • Ensuring timely issue resolution

Adapting to Digital Transformation Era

  • Developing e-commerce platforms and apps
  • Third-party integrations
  • Leverage data insights

Solutions

Inventory Solutions

  • Inventory Management SystemĀ 
  • Optimize replenishing process
  • Inventory audit management

Supply and Logistics Solutions

  • Supply chain visibility tools
  • Risk assessment & creating strategies
  • Vendor-managed inventory

Customer Management systems

  • CRM systemsĀ 
  • Loyalty programs
  • Customer feedback survey

Digital Transformation Solutions

  • Integrated e-commerce platform
  • Omnichannel order management
  • BI and data analytics

How Do We Help?

Inventory Management

  • Inventory management software development
  • Inventory tracking software integrationĀ 
  • BI tools for inventory optimization

Supply Chain and Logistics

  • Supply chain visibility system development
  • Integrated logistics management software
  • Blockchain for supply chain visibility

Customer Relationship Management

  • CRM implementation
  • Integrate automation marketing tools
  • Develop AI-powered chatbotsĀ 

Digital Transformation

  • ERP e-commerce platform developmentĀ 
  • Mobile app development
  • Integrated order management system

Our Services for the FMCG Industry

We provide expert FMCG ERP services to streamline and optimize operations, improving efficiency, enhancing customer experience, and boosting revenue for your business.

Our FMCG ERP software consulting services include assessing your business needs, recommending the most suitable ERP platforms, and developing strategies for implementation. We ensure streamlined processes like inventory management, demand forecasting, and supply chain operations to enhance FMCG businesses’ efficiency and reduce operational costs.

Design, develop, and deploy tailored e-commerce solutions to support seamless customer experience, secure transactions, and scalable growth. Our e-commerce software solutions offer end-to-end features, from custom shopfronts to integrated payment gateways and mobile-friendly designs. We cater to the diverse demands of retailers, wholesalers, and direct-to-consumer brands.Ā 

Our FMCG ERP integration services integrate your ERP systems and other business applications like CRM, e-commerce platforms, logistics solutions, and third-party suppliers. Our ERP integration ensures real-time data flow, streamlines operations, improves visibility, and enhances decision-making for greater agility and responsiveness to market demands.Ā 

Our ERP migration services include transitioning from outdated or inefficient ERP systems to modern, scalable solutions. We ensure seamless transition, minimizing system downtime, preserving data integrity, and platform customization to fit into your business requirements. Whether you are looking to migrate to a new platform or want to upgrade an existing one, we can help you handle all the aspects of migration.Ā Ā Ā 

We provide ERP platform modernization services that can help you revitalize your legacy ERP system to meet ever-evolving market demands. Our developers update and re-engineer outdated platforms, integrate new functionalities, and enhance user interfaces to align with modern technological standards. We leverage advanced technologies like AI, cloud computing, and data analytics to extend the life of your ERP investment and boost system performance.Ā 

FMCG Software Solutions We Deliver

We offer end-to-end ERP e-commerce solutions to provide you a custom solution to align with your FMCG business needs.

ERP Solutions

  • Inventory Management
  • Warehouse Management
  • Omnichannel Order Management
  • Finance Management

CRM

  • Omnichannel Customer Data Collection
  • Customer Segmentation
  • Cross-Team Collaboration
  • Content Marketing Tools

Inventory management

  • Report Generation
  • Trend Analysis & Forecasting
  • Real-time Stock Tracking
  • Optimal Stock Recommendations

Order management

  • Order capture, acceptance, & cancellation
  • Shipping Management
  • Return & Refund
  • Backorder support

Logistics software

  • Real-time Shipment Tracking
  • Fleet capacity Optimization
  • Load Planning and Control
  • Return Handling

Warehouse management

  • Receive Goods SchedulingĀ 
  • Storage Space Optimization
  • Shipment Documentation Management
  • Employee Task Management

BI and Analytics Solutions

  • Customer Data Analytics
  • Store Data Analytics
  • Staff Analytics
  • Financial Data Analytics

E-commerce mobile apps

  • Marketplace apps
  • Portal apps
  • Subscription-based e-commerce app
  • Service-based e-commerce app

ERP Platforms We Work With

We work on various FMCG e-commerce platforms & frameworks to design, build, and manage your online commerce, sell products or services, and handle transactions.

Microsoft 365 Business Central is an all-in-one business management software for small and medium-sized enterprises (SMEs). It is a centralized solution that automates and streamlines their business processes, offering functionalities like finance, operations, sales, and customer service into a single platform. You can seamlessly integrate Microsoft 365 Business Central with other Microsoft 365 tools, like Outlook, Excel, and Word, improving productivity and collaboration across departments.

Features of Microsoft 365 Business Central
  • Financial Management
  • Supply Chain Management
  • Inventory Management
  • Sales & Service Management
  • Project Management
  • Manufacturing & Operations

Odoo is an open-source integrated business management software that offers a full suite of integrated applications to meet end-to-end business requirements across all industries. The platform is highly flexible and can be customized to cover everything from ERP and CRM to e-commerce and accounting. The platform adapts to your changing and evolving business, ensuring operational efficiency and scale as they grow.

Features of Odoo:
  • Supply Chain Management
  • Customer Relationship Management
  • E-commerce
  • Finance and Accounting
  • Human Resource
  • Project Management

TrakOp is an integrated subscription-based scheduled delivery management software solution that automates and streamlines retail logistics in the supply chain. The software provides complete real-time visibility of business operations. It is highly scalable and enables you to integrate multiple third-party software solutions. The delivery management software aims to improve operational efficiency, productivity, and profitability while reducing costs.

TrakOp offers six modules:
  • Order Management
  • Inventory Management
  • Customer Management
  • Payment Management
  • Delivery Management
  • Reporting and Analytics

Our E-commerce Software Development Roadmap

We follow an agile approach to implement and build custom e-commerce software solutions to align e-commerce platforms based on your business needs.

1.Discovery Meeting

  • Analyze your business
  • Understand your challenges & goals

2.Planning and Design

  • Create project plan
  • Design architecture of the system

3.Platform Selection

  • Choose the best e-commerce platform
  • Ensure system compatibility

4.Solution Development

  • Develop custom e-commerce solutions
  • Integrate existing or third-party systems

5.Testing and Launch

  • Identify & resolve bugs
  • Ensure minimal launch disruption

6.Support

  • Regular system updates
  • Ongoing support & maintenance

Are You Looking for FMCG Software Solution Developers?

With our expertise in the FMCG industry, we can help you build customized software solutions for your business.

FMCG Sub-industries We Work In

At Master Software Solutions, we understand the FMCG industry well and our experts assist us in dealing with various FMCG sub-industries and providing custom solutions for them.

Bottled Water Delivery

We provide water delivery solutions in subscription-based models or on-demand services for businesses to manage and track water deliveries from a single screen.

Cloth Diaper

We offer tech solutions to the cloth diaper sub-industry for manufacturing, retailing, and services such as cloth diaper laundering and delivery, catering to environmentally conscious parents.

Dairy

The dairy sub-industry covers the production, distribution, and sales of milk, cheese, & yogurt ensuring on-time and accurate delivery to the customerā€™s doorsteps.

B2B Coffee Beans distribution

We provide solutions for B2B coffee bean distribution businesses to supply, manage and track high-quality coffee beans directly to businesses such as cafes, restaurants, and corporations.

Produce or Grocery

We provide retail and wholesale ERP distribution solutions to streamline and optimize fresh fruits, vegetables and everyday grocery deliveries to your customerā€™s doorsteps.

Coffee

We provide ERP solutions that enable you to manage production, distribution, and retailing of coffee, meeting preferences of organic, fair-trade, and speciality coffee options.

Cannabis Delivery

Our expertise in the cannabis industry enables us to provide tech solutions that comply with industry regulations to adhere to local laws and safety standards.

Frequently Asked Questions

At Master Software Solutions, we provide e-commerce websites, online portals, stores and marketplace apps tailored to your business. We also have expertise in developing and implementing systems like ERP, inventory management, customer relationship management, logistics and supply chain management, retail analytics, and BI tools for advanced backend.

Developing an FMCG software solution depends on various factors, like project scope, application complexity, features, functionalities, and customizations required. To request a quote, you can fill out this form.

Yes, we provide FMCG customization services for retail that help businesses adapt their existing platforms easily to meet their operational needs. We work on retail platforms like Shopify, Adobe Commerce, and WooCommerce to fit your businessā€™s workflow, branding, and customer experience needs.

The development time of building an FMCG solution can vary based on the complexity of your project. Generally, it takes 3-6 months for basic solutions, like simple FMCG platforms, and 6-12 months for complex solutions, like multi-channel retail systems.

The sub-industries we serve include bottled water delivery, dairy, cloth diaper, b2b coffee bean distribution, produce or grocery, coffee, and cannabis Delivery.

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